Effective Date: 6 August 2026

At Valrix Wholesale Ltd ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or do business with us.

1. Who We Are

Company Name: Valrix Wholesale Ltd

We are a UK-based wholesale and e-commerce business supplying a range of consumer products.

If you have any questions about this Privacy Policy, please contact us using the details on our Contact page.

2. Information We Collect

We may collect the following information:

Name

Company name

Email address

Telephone number

Business address

Billing and delivery information

Order details

Enquiry details

Website usage information (such as IP address, browser type and pages visited)

3. How We Use Your Information

We use your information to:

Respond to enquiries

Process orders

Provide customer support

Communicate with customers and suppliers

Improve our website and services

Maintain business records

Comply with legal and regulatory obligations

Prevent fraud and protect our business

4. Legal Basis for Processing

Where applicable under UK GDPR, we process personal data because:

It is necessary to fulfil a contract.

We have a legitimate business interest.

We are required to comply with legal obligations.

You have provided your consent where required.

5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:

Payment providers

Delivery and courier companies

Website hosting providers

IT service providers

Professional advisers

Government or regulatory authorities where required by law

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our services

Meet legal and tax obligations

Resolve disputes

Enforce our agreements

8. Cookies

Our website may use cookies to improve your browsing experience and understand how visitors use our website.

You can manage or disable cookies through your browser settings.

9. Your Rights

Depending on applicable law, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your data

Restrict or object to processing

Request a copy of your information

Withdraw consent where processing is based on consent

Lodge a complaint with the UK Information Commissioner's Office (ICO)

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.

12. Contact Us

Valrix Wholesale Ltd

For privacy-related enquiries, please contact us through the contact details provided on our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.